Introduction
BEJUICYFIT.COM (hereinafter referred to as “the company”, “us”, “we” or “our”) provides content and services on this BEJUICYFIT.COM. Under this disclaimer, by getting access to and/or purchasing on the website, you are acknowledging that you have read, understood, and agreed, to be bound by these terms and conditions as amended from time to time at our sole discretion.
BEJUICYFIT.COM/HK
- The product picture(s) at BEJUICYFIT.COM is simply for reference only. Product colours may vary.
- Depending on situations, BEJUICYFIT.COM’s product prices, promotions, terms and conditions as well as restrictions may be different from other sales channels.
- This website and payment gateway only accepts orders in Hong Kong dollar (HKD) and delivery to Hong Kong address.
ORDER VERIFICATION
After receiving your order, we will verify your infomation. We also verify the pricing, quantity and current stock status of the purchased products. We reserve the right to decline any order submitted and/or limit the product quantities purchased by you, without giving any reason. In the event that a product is out of stock, you will receive email notification of order cancellation.
PAYMENT
After you completed the order, credit-card payments will be processed via Stripe or PayPal. The company will not record your credit-card information on this process.
- HSBC Hong Kong Account Number：106640311001，PayMe +852 9870 0483
- After depositing the funds, you can send the deposit slip together with the order number to BEJUICYFIT Customer Service via WhatsApp (+60165253343).
- Payments sent during non-working hours (working hours from 9:30am to 6:00pm, Monday to Friday) will be confirmed slower than usual working day.
DELIVERY
We can arrange MTR station meet-up collection, please contact customer service for details.
Cash on delivery (not applicable to orders above HK$10,000)
The fee only includes the delivery fee for the first delivery attempt. If the first delivery is unsuccessful, a second delivery will incur extra charges paid by the customer.
- Delivery arrangement: Delivery locations include Hong Kong Island, Kowloon, New Territories and outlying Islands. No delivery services on Sundays and public holidays.
- Actual delivery time depends on the paid order(s).
- Product(s) would be delivered within 3 to 5 working days after the order placed.
- During bad weather conditions (e.g. Storm Signal No. 8, Gale and etc), the affected orders will be deliver after the weather is cleared.
- All pending self-pick-up orders should be picked up within 3 working days, or the order will be cancelled.
GOODS EXCHANGE
- Customer or recipient is required to examine the goods immediately upon delivery for any deficiencies and/or damages.
- In the event of discovering damaged products when the product is unpacked, please return the damaged or wrong products to beJuicyfit. Customers may also refuse to accept the products.
Returns & Refunds
BEJUICYFIT.COM provides customers with the most complete after sales service. After customers purchased any products on this website, if they have any questions about the product (such as intake method), please feel free to contact us and we reply accordinly.
Before selling/sending any products, we will check to ensure the quality of the products. In some cases there may be unexcepted circumstances which may affect quality of the product. Rest assure we will be providing you with a solution.
Except for quality issue, exchanges and refunds are not accepted, but not limit to the following exceptions:
- The buyer has not received the item;
- The item is defective and/or damaged at the time of reception;
- The item does not match the agreed specifications (e.g. wrong item.)
Please pay attention to the following if there is any exchange:
- The goods must be purchased from the company’s online store (www.bejuicyfit.com);
- The goods must be replaced together with all the gifts that came with the purchase, otherwise the value of the gifts will be charged;
- Supply with valid invoices;
- Does not include exchange or refund based on personal preference;
- Does not include damaged goods due to improper use or human factors;
Only after receiving the returned product will the exchange be carried out. The returned goods can only be exchanged after inspection. The original amount paid for the returned product can only be refunded if the product is out of stock
Dispute
If there is any inconsistency or conflict between English and Chinese versions of this disclaimer, the Chinese version shall prevail.
In case of dispute, beJuicyfit.com reserves the rights for final decision.
